General Sales Conditions

 

RESERVATIONS

To guarantee the stay, the reservation must be confirmed by a deposit of an amount corresponding to 30% of the stay.

The booking confirmation will be sent after confirmation of the direct debit granted by the bank.

If the deposit is not received, the establishment does not guarantee the availability of the reserved rooms. The customer will be asked upon arrival to present a credit card as a guarantee and an identity document.

In the event of non-presentation of a credit card upon presentation of the client at Villa Guy, the establishment reserves the right not to accept the reservation.

Any reservation made within 72 hours of the arrival date will be confirmed by the total charge for the stay.

 

TERMS OF CANCELATION

Any cancellation, even partial, must be expressed in writing. No cancellation of stay will be taken into account by phone call.

If canceled more than 15 days, no cancellation fee will be charged

If canceled within 15 and 7 days before arrival, 50% of the reservation will be charged and non-refundable.

If canceled 6 days or less before arrival or in case of no show, 100% of the reservation will be charged and non-refundable.

In the event of a shortened stay, the full price of the stay as provided for in the booking confirmation, will be due.

Only special rates specifically specifying different cancellation conditions will give rise to different conditions

 

AVAILABILITY OF ROOMS

On the day of arrival, rooms are available from 3:00 p.m. They must be vacated by 11 am on the day of departure.

For an arrival after 8:00 p.m. it is requested to contact the reception directly.

Any overtime will be billed as an extra night.

If you wish to have your room before 4:00 p.m. on the day of arrival, we recommend that you book the previous night (at a preferential rate if our occupancy allows it).

In the same way for late departures, booking the following night will allow you to keep your room after 12 noon.

If you do not wish to book an extra night, we are happy to store your luggage and you can use all the facilities once you have checked out.

 

OPENING PERIOD

From April to September:

La Villa Guy welcomes you 7 days a week from 7 am to 8 pm.

From October to March

The Villa Guy is open from Tuesday to Sunday from 8 a.m. to 12 p.m. and 3 p.m. to 8 p.m. (2 p.m. on Sunday)

 

PRICES

Prices are inclusive of VAT, excluding tourist tax of € 0.83 per night and per person.

Credit cards accepted: Visa, Eurocard, Mastercard.

Cheques are not accepted.

 

ACCOMMODATIONS

All of our rooms are non-smoking.

 

CAR PARK

Parking within the enclosure of the closed villa, privatized and free.

 

ANIMALS

Pets are not accepted